INTRODUCING A NEW ERA IN MRO TECHNOLOGY

THE INTELLIGENT
MRO OPERATING
PLATFORM.

A connected MRO operating platform where every purpose-built application has its own specialist AI agent—unified through SKY Enterprise AI and governed for safety-critical operations.

THE TRANSFORMATION STORY

Not another system.
A new way of operating.

In 2023, we chose to approach digital transformation as an operational redesign—not an IT project. Today, that decision is shaping one connected MRO ecosystem, designed with the teams who use it every day.

Discover how we built it
THE TRANSFORMATION STORY03:17

2026 / THE STORY BEHIND THE PLATFORM

More than projects.
One transformation.

Our May 2026 programme overview connects the operational challenges we set out to solve with the enterprise technology, AI initiatives and governance foundation developed around them.

OPERATIONSBUSINESS SYSTEMSRESILIENCE & GOVERNANCEENTERPRISE AI

Programme film recorded May 2026. An animated initiative overview, not a live software demonstration. Current development status takes precedence over historic presentation language.

01 /
↗
Designed for MRO

Aircraft maintenance challenges first. Technology second.

02 /
◎
Connected by design

Each platform has domain intelligence, connected through SKY Enterprise AI.

03 /
◇
Governed to scale

Human oversight, security, traceability and operational ownership.

01 / MEET THE PLATFORM

PURPOSE-BUILT PLATFORMS. SPECIALIST AI AGENTS. ONE ENTERPRISE.

One platform vision.
Every critical function.

From the hangar floor to the executive boardroom: each purpose-built platform is designed with its own specialist AI agent, connected to the wider enterprise through SKY.

Select a capability to explore its business purpose, specialist AI agent and governance dependencies.

Delivery transparency: Business Control Tower, Centralised Aircraft Manuals, Operations Agent, Compliance & Safety Management System and Customer Portal are In Development. Business Control Tower is planned as the final integration milestone. This is a strategic showcase. Individual release status, production adoption and results are subject to business-owner verification before 5 November. The product pages distinguish intended agent capabilities from verified production deployment.

02 / IN DEVELOPMENT

FIVE CAPABILITIES IN DEVELOPMENT · PHASED RELEASE

The next capabilities.
Already taking shape.

Five developments extend the ecosystem across controlled technical knowledge, frontline AI, safety assurance, the full customer journey and executive intelligence. The Business Control Tower is the final integration milestone, after the supporting platforms are validated.

01 / CONTROLLED TECHNICAL KNOWLEDGEIN DEVELOPMENT

Centralised Aircraft Manuals

A single, controlled place to access approved aircraft technical publications. Designed to improve discovery and consistency while respecting revisions, permissions and engineering/quality controls.

Explore the capability
02 / FRONTLINE OPERATIONAL AIIN DEVELOPMENT

Operations Agent

Specialist AI assistance for B1/B2 engineers and production teams, designed to surface governed procedures and operational knowledge closer to the work—not replace authorised engineering judgement.

Explore the capability
03 / SAFETY ASSURANCE & PREDICTIVE RISKIN DEVELOPMENT

Compliance & Safety Management System

Log hazards, manage risk and corrective actions, and build predictive safety intelligence. Designed to support proactive decisions and auditable oversight.

Explore the capability
04 / END-TO-END CUSTOMER EXPERIENCEIN DEVELOPMENT

Customer Portal

A one-stop-shop for the full customer lifecycle: Sales Agreement, Check Progress, Post-Check and Voice of Customer (VOC) feedback to drive continuous improvement.

Explore the capability
05 / THE FINAL PIECE OF THE ECOSYSTEMIN DEVELOPMENT

THE INTEGRATION CAPSTONE

Business Control Tower

The final development milestone: bringing together operational, commercial, safety, customer and enterprise intelligence into one role-based business decision cockpit. Its full release depends on the underlying platforms and integrations reaching validated maturity.

Explore the final milestone

Programme target: End of November to mid-December 2026 for priority developments, subject to integration, business acceptance and release approval. Business Control Tower is the final integration milestone and will follow the supporting product validations; its release date is not independently confirmed. None of the five featured capabilities is presented as fully live.

BUILT FOR REAL MAINTENANCE OPERATIONS

The hangar is
where digital
must deliver.

Every decision has an operational consequence. Our digital products are designed around aircraft, maintenance events, material readiness, skilled people and the pressure of time.

See the connected operating model
JORAMCO IMAGERY · INTERNAL PRESENTATION SOURCE

03 / OUR ADVANTAGE

A DIFFERENT MODEL FOR TECHNOLOGY DELIVERY

Build what matters.
Adopt what works.
Govern everything.

We do not need to develop every system. We build where operational value demands it, integrate proven platforms where the market already has strong answers, and govern the complete environment end to end.

01
⌁

BUILD

Purpose-built MRO products and AI capabilities, co-designed with Planning, Engineering, Inventory and Operations.

BUSINESS-LED PRODUCT DEVELOPMENT
02
⊞

ADOPT

Industry platforms, cloud services and enterprise tools connected into a common operational environment.

ENTERPRISE INTEGRATION
03
◇

GOVERN

Cybersecurity, aviation information security, identity and responsible AI supporting controlled operational scale.

TRUST & ACCOUNTABILITY

04 / SKY ENTERPRISE AI

INTELLIGENCE EMBEDDED EVERYWHERE. GOVERNANCE SHARED ENTERPRISE-WIDE.

THE INTELLIGENCE BEHIND THE PLATFORM

Every platform has an agent.
SKY connects them all.

Each business application is designed with its own specialist AI agent, configured and grounded in approved domain context. Together they form the SKY Enterprise AI ecosystem: common standards, approved data access, oversight and cross-platform coordination.

01Least-privilege access

Permissions inherited from approved systems and roles.

02Approved sources

Traceable data, document revision and applicability controls.

03Human approval

No autonomous certification, release to service or regulated sign-off.

04Auditable operation

Agent evaluation, action logs, exceptions and monitoring.

Strategic architecture: Dedicated agents are part of each internally developed platform's design direction. This visualization does not claim all agents are already live, that every product has autonomous action rights, or that cross-agent orchestration is complete. Deployment and governance effectiveness require validation.

05 / THE CONNECTED OPERATING MODEL

ONE ENTERPRISE INTELLIGENCE FABRIC

One platform.
Many specialists.
Shared intelligence.

Every internally developed operational platform has a dedicated domain AI agent. SKY Enterprise AI brings the specialists together through a common identity, governance and coordination model—not a collection of disconnected chatbots.

Enterprise systems remain authoritative for operational records and permissions. AI supports users and approved workflows; regulated maintenance decisions stay with authorised personnel.

Meet the specialist agent network
ENTERPRISE EXPERIENCEBUSINESS CONTROL TOWER (FINAL) · FRONTLINE & CUSTOMER EXPERIENCESLEADERSHIP · PLANNING · ENGINEERING · OPERATIONS
↕   ROLE-AWARE CONTEXT & APPROVED ACTIONS   ↕
SHARED ENTERPRISE INTELLIGENCE & GOVERNANCESKY ENTERPRISE AIIDENTITY · POLICIES · EVALUATION · ORCHESTRATION · AUDITABILITY
↕   DOMAIN-BOUND SPECIALIST AGENTS   ↕
BUSINESS CONTROL TOWERIN DEVELOPMENT · FINALExecutive Intelligence Agent
MRO RSMPlanning Agent
IMSInventory Agent
NRC AIEngineering Agent
MAINTENANCE MAPVisibility Agent
CENTRALISED MANUALSIN DEVELOPMENTTechnical Knowledge Agent
OPERATIONS AGENTIN DEVELOPMENTFrontline Specialist
COMPLIANCE & SAFETYIN DEVELOPMENTSafety & Compliance Agent
CUSTOMER PORTALIN DEVELOPMENTCustomer Experience Agent
INTEGRATED SYSTEMS OF RECORDEmpowerMX · Dynamics 365 · Approved technical sources · Azure

Conceptual target architecture. Domain agent names describe intended responsibilities, not final product names or confirmed production deployments. Agent activation, integration maturity and access rights are subject to validation.

06 / BUSINESS VALUE

OUTCOMES MATTER MORE THAN TECHNOLOGY

Built to improve
what the business measures.

Our platform is aligned with the measures that matter in MRO—not vanity metrics. Each capability needs a baseline, adoption data and validated outcomes.

01Turnaround time

Faster findings resolution, coordinated planning and fewer avoidable blockers.

TAT
02On-time performance

Earlier risk visibility and stronger cross-functional response.

OTP
03Productivity

Less manual research, rekeying and administrative effort.

TIME
04Commercial value

Better material readiness, capacity utilization and operational visibility.

VALUE
PROVEN FOUNDATIONSISO/IEC 27001:2022 certification · Aviation information-security approval
OUTCOME TRACKINGMeasured results and targets separated before executive publication

07 / THE ROAD AHEAD

TRANSFORMATION IS A CONTINUOUS DELIVERY JOURNEY

From strategy
to operational scale.

The next milestone is not another concept. It is completing priority developments, establishing dependable integrations and driving wider operational adoption.

DIGITAL TRANSFORMATION ROADMAP
STATUS AND DATES FOR BUSINESS OWNER CONFIRMATION
2023
STRATEGY

The vision

Operational redesign, cloud-first architecture and strong governance principles.

2024–25
FOUNDATION

The backbone

Enterprise modernization, integrations, digitization and cybersecurity.

05 NOV 2026
SHOWCASE

Platform reveal

Executive digital ecosystem showcase with products, value story and delivery roadmap.

NOV–DEC 2026
TARGET

Complete core developments

Finalize technical manuals, Operations Agent, Compliance & Safety and Customer Portal; validate integrations, governance and adoption.

FINAL INTEGRATION
LAST PIECE

Business Control Tower

Unify validated platform data, SKY intelligence and executive decision views. Release follows completion of source capabilities.

2027+
NEXT

Operate at scale

SKY-coordinated specialist agents, governed execution, verified value and reusable operational intelligence.

NOW: DELIVER THE PRODUCTS.FINAL PIECE: BUSINESS CONTROL TOWER.THEN: EXPAND ADOPTION & SCALE INTELLIGENCE.

08 / THE PEOPLE BEHIND THE PLATFORM

Technology delivered
with the business.
Leadership that builds.

Transformation happens when technology teams understand how the operation works, build alongside the departments they serve and own the outcome beyond go-live.

PLANNINGENGINEERINGOPERATIONSSUPPLY CHAINQUALITYIT

A PLATFORM BUILT FOR WHAT COMES NEXT

The future of MRO
is connected.

Explore the capabilities. Meet the teams. Help turn the next phase of our digital transformation into measurable operational value.

Explore platform capabilities
A PERSONALIZED PLATFORM INTRODUCTION

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See how our intelligent MRO capabilities connect operations, people and decisions.

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JORAMCO / DIGITAL TRANSFORMATION

The transformation story.

A May 2026 overview of IT transformation initiatives. It is not a live demonstration or confirmation that every initiative has been deployed.